OUR STORY
THIS IS IN GOOD HANDS
At In Good Hands, we don’t just sell watches — we guide collectors, investors, and first-time buyers with expertise and trust. Founded by Jeff Patrick, the brand is built on relationships, not transactions. Every piece has a story, and every client deserves a partner who understands its value.
Mission
To redefine the watch-buying experience by offering trusted guidance, curated access, and lasting partnership.
Vision
To be the most trusted name in watch procurement and exchange — where clients know they’re always in good hands.
Values
- Trust First — Relationships before transactions.
- Expert Guidance — Advisor, not salesperson.
- Passion for Craft — Every watch, every detail, respected.
- Long-Term Thinking — Building partnerships that last.
Mission
To redefine the watch-buying experience by offering trusted guidance, curated access, and lasting partnership.
Vision
To be the most trusted name in watch procurement and exchange — where clients know they’re always in good hands.
Values
- Trust First — Relationships before transactions.
- Expert Guidance — Advisor, not salesperson.
- Passion for Craft — Every watch, every detail, respected.
- Long-Term Thinking — Building partnerships that last.
We were built on the belief that watches aren’t just accessories, they’re stories. Every piece carries history, craft, and character, and our role is to connect those stories with the collectors who appreciate them most. It’s about passion, precision, and making every second count.
Frequently Asked
Questions
What makes In Good Hands different from other watch dealers?
We’re more than sellers. We’re trusted advisors. Every piece is curated with expertise, transparency, and a focus on your long-term collection.
Why buy from us?
All watches you purchase from us are authenticated and tested to make sure your purchase is accurate and it is in true working order. We offer a 1 year warranty on all products we sell. We offer overnight shipping in the CONUS once payment has cleared. We offer a 12 month trade in and buy back program on any watch we sell. Safe transaction - we have available a 3rd party escrow & authentication provider to ensure all parties are satisfied.
Can you help me sell my watch?
Yes. We can buy your watch outright or list it on consignment, ensuring you get the best value with minimal hassle.
How do I know I’m buying an authentic watch?
Every watch is vetted, authenticated, and backed by our expertise. We don’t just sell watches, we protect your trust.
Do you only work with high-net-worth clients?
While many of our clients are seasoned collectors and investors, we also guide first-time buyers with the same level of care and attention.
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